How to build an app for users without digital literacy

A big chunk of India’s GDP is generated through unorganized business sector. And most of the stakeholder in this sector still lags behind in digital literacy. The user researches & studies out on the internet almost always considers a digitally literate user base. Hence designing and building a product for the Tier 2 & Tier 3 cities as well as users from rural India poses a completely different set of challenges.

And that’s exactly what we at Panorbit learnt and solved while building our own product FINPoint. A simple to use billing and inventory software for small businesses.