Scope of Work
.01/
Communication Design
.02/
Video Content Creation
.03/
Customer-Facing Design Solutions
Creative Idea & Execution
The communication and design strategy was centred around simplicity, accessibility, and engagement:
.01/
Intuitive Design
Developed clean, user-friendly onboarding flows and customer-facing interfaces to ensure that users could quickly adapt to Infeedo’s tools.
.02/
Engaging Video Content
Created explainer videos and tutorials that broke down complex functionalities into simple, actionable steps.
.03/
Unified Branding
Ensured all communication designs aligned with Infeedo’s brand identity, maintaining consistency across platforms.
.04/
Empathy-Driven Solutions
Tailored materials to address common user pain points, making every touchpoint as helpful and welcoming as possible.
Results of the project
Streamlined Onboarding
Reduced onboarding time significantly, leading to quicker user adoption of Infeedo tools.
Enhanced User Experience
Improved customer satisfaction scores thanks to intuitive designs and engaging content.
Brand Loyalty
Strengthened Infeedo’s reputation as a user-first platform, driving long-term customer relationships.